Charles Drawdy, Manager
Edward Miner Gallaudet Building, Room B-01

This unit is responsible for ensuring that all currently enrolled students, employees, Board of Trustees members, and other individuals approved by the University Administration, in keeping with the rules of the University Administration and Operations Manual, are granted appropriate electronic accounts while affiliated with Gallaudet.

Electronic accounts include an email account and a campus domain account. The campus domain account allows users to access a variety of services on campus, such as Bison, PeopleSoft and wireless systems.

Additionally, this unit has responsibility for selecting, upgrading, and managing all messaging systems supported by ITS; the Gallaudet Alert system; trouble shooting general email account problems; and webmail access to the email system. The computer software (clients) used for IMAP access to email, such as Outlook Express or Outlook, are supported within ITS by our Computer Support Services team.

This unit also manages the overall ITS licensing and maintenance of hardware and software.